Gift Card Terms and Conditions

  1. General Terms
    Ulta Beauty eGift Cards and Plastic Gift Cards (collectively "Gift Cards") are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting ulta.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). Ulta Beauty and CashStar reserve the right to change these Ts & Cs from time to time in its discretion. Ulta Beauty Gift Cards are issued by Ulta Beauty Cosmetics, LLC. Please visit http://www.ulta.com/ulta/guestservices/giftCards.jsp for additional Terms and Conditions.
  2. Gift Cards
    Ulta Beauty Gift Cards are redeemable for merchandise and services in all Ulta Beauty locations in the United States and at ulta.com. Ulta Beauty Gift Cards are available for purchase here. With the exception of expedited shipping fees for plastic gift cards, no service or use fees of any kind will be imposed on purchasers or recipients of Gift Cards.
  3. Redemption
    Refer to www.ulta.cashstar.com for Terms and Conditions of redemption.
  4. View Your Balance
    To view your Gift Card balance, follow the instructions below your eGift Card, on the page linked from the email message which notified you of your gift, or on the back of your plastic gift card, or go to http://www.ulta.com/ulta/guestservices/giftCards.jsp.
  5. Returns
    You may not return or cancel your Ulta Beauty Gift Card after it is received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support prior to the delivery date selected during the purchase process.
  6. Lost or Stolen Gift Cards
    Ulta Beauty Gift Cards and eGift Cards should be treated like cash and safeguarded accordingly. Gift Cards will not be replaced if lost or stolen.
  7. Limitations
    The maximum value that can be associated with any one Gift Card is five hundred dollars ($500.00) and total purchases for any one individual may not exceed ten thousand dollars ($10,000.00) in one calendar day. You may not use a Gift Card to purchase other Gift Cards. Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred.
  8. Our Policies
    Information that you provide when purchasing a Gift Card is subject to CashStar's Privacy Policy. CashStar and Ulta Beauty may provide Gift Card purchasers with information about the redemption status of Gift Cards.
  9. Risk of Loss
    Ownership and risk of loss of eGift Cards passes to the purchaser as soon as we send our confirmation to the recipient and risk of loss passes to the recipient as soon as a plastic gift card is delivered to the designated carrier. We are not responsible for lost or stolen Gift Cards. If you have any questions, please see the FAQs.
  10. Ulta Beauty Gift Card Customer Service
    If you need assistance with any aspect of your purchase, ownership, or use of your Gift Card, please contact Customer Support. Please refer to your order number, or email address.
  11. Payment Methods
    Gift Cards may be paid for with a valid VISA, MasterCard, Discover, or American Express card or with PayPal.
  12. Delivery Information and Requirements for eGift Card Purchasers
    All orders of Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Gift Card order may be delayed until it can be corrected. If the date on which you want an eGift Card delivered has passed and you have not received confirmation that the eGift Card was sent, please contact Customer Support. Please refer to your order number, or email address.
    We are not responsible for Gift Cards that are undeliverable or not received due to your failure to enter an accurate physical address or email address for the recipient. Please check to make sure the physical address or email address from the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her Gift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
  13. Reasons for Failed Delivery of eGift Cards
    If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
    1. Spam filter blocked email or routed it to a bulk/spam folder
    2. Recipient's firewall blocked the email
    3. Email inbox is over size limit
    4. Invalid email address
    If a spam filter is blocking ultagiftcards@cashstar.com emails from getting to an inbox, the email options will need to be modified so that ultagiftcards@cashstar.com emails are not considered spam. If you need further assistance, contact Customer Support. Please refer to your order number or email address.
  14. Personalized Messaging
    If you wish to add a personal message to a Gift Card, simply type your message in the Message field on the Gift Card preview. Personal messages are limited in length to the space provided on the Gift Card. There is no additional charge to include a personalized message. If we find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
  15. Uploaded Images
    You may upload your own image for display on an eGift Card.
    There is no additional charge to include your own image.
    We reserve the right to replace images that infringe upon trademark or copyright law. As part of your electronic gift card purchase, you (or, if you are under 18 years old, your parent or legal guardian) hereby grant to Ulta Beauty and CashStar and their affiliates and agents a nonexclusive, royalty free, worldwide license to use the uploaded image, including all intellectual property rights associated with the uploaded image, to create an electronic gift card of the uploaded image (the "License"). You, (or, if you are under 18 years old, your parent or legal guardian) represent and warrant that (1) your grant of the License does not violate the privacy rights, publicity rights, copyrights, trademarks, contract rights or any other rights of any person or entity, (2) if you are uploading a company logo or other copyrighted materials, that you are authorized to grant the License to use the uploaded company logo or copyrighted materials to create an electronic gift card, and (3) you have full authority and rights to grant the License and to make the representations and warranties contained herein. CashStar reserves the right to cancel any order for an image that it, in its sole discretion, deems potentially unlawful or inappropriate without notice or explanation. We reserve the right to replace inappropriate, offensive, or otherwise objectionable images. The following image will appear as a replacement image:
    Replacement Image
  16. Limitation of Liability
    CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  17. Disputes
    You hereby consent that any dispute relating in any way to Ulta Beauty Gift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.

Ulta Beauty eGift Cards are powered by CashStar.